Animeleague COVID-19 Events Policy 2021

Last Updated: 14th June 2021

Before the Event

Check Your Symptoms – If you have COVID-19 symptoms (including a cough, sore throat, headache, runny nose, fever or headache) then don’t leave home. We advise you to follow government guidelines to self-isolate and to get a COVID-19 PCR test.

Consider Taking a Test – Before you leave home on the event day, we advise you to take a COVID-19 lateral flow test even if you don’t have symptoms. This is because people can carry the virus without having symptoms. Taking a test before you leave home ensures that you aren’t bringing the virus with you! You can order free lateral flow tests from the NHS Website, or collect free tests from pharmacies. 

Bring A Mask – You need to wear a mask at the event, so please remember yours! You will also be able to buy masks at the event. Note that if you purchased an Animeleague Mask with your ticket online, these can be collected inside the event so you will need to wear another mask until you collect these.

Plan Your Day – Plan to meet big groups outside the event only. Keep your group size small while inside.

Refund Policy – If the event goes ahead under phase 3 of the roadmap (i.e. you have to wear a mask, social distance, limit social contact etc) then our usual terms & conditions apply for refunds. However, we will allow refunds for up to 2 weeks before the event instead of the usual 4 weeks in the terms & conditions. There is still an admin fee on all refunds, as per our terms & conditions.

Download the NHS Contact Tracing App – You are advised to use this when you enter the event. The NHS app scans a code which is fast and secure to use.

Consider Booking Your Tickets Beforehand – Due to limited capacity, it is highly likely that all tickets will now be sold beforehand. There is a chance that some tickets on the day may be available, but these will only be sold after 2PM at the earliest if they are, instead of the usual midday time.

Be Mindful of the Time You Arrive – Due to limited capacity and the wish to avoid extensive queues, we highly recommend to consider attending after 3PM if you wish to not be spending some time queuing. All elements of the event continue to 8PM on Saturday (7PM on Sunday) anyway, so you won’t miss anything in attending later.

Alternatively, if you do intend to come early, please bear in mind that priority tickets (for an extra £5 per person) allow access from 10AM and will allow you to jump the queue after 11AM when normal ticket holders will be allowed in.

Bring Hand Sanitizer, Sunblock and Water – We will not be able to provide these when you are in the queue, so please bring your own. You can expect longer than usual queuing times, especially if you arrive in the morning. 

At The Event – Outside

Be Patient – Please remember that queue times will be extended as we do additional checks, including temperature checks and contact tracing.

Expect Temperature Checks – We will ask to check your temperature with a hand scanner before you are allowed into the event. We retain the right to refuse entry if you refuse this temperature check. If you have a medical condition that causes you to have an abnormal body temperature, please let us know before we do this check.

Contact Tracing – You will be asked to give us your details for contact tracing before you enter the event. We advise you to download the NHS contact tracing app as this is the fastest way to do contact tracing. We will also have an online form and paper for those not using the NHS app. 

At The Event – Inside

Busy Areas – When areas and rooms get busy, we will limit the number of people allowed to enter the area via one in, one out. This is to ensure that we have enough space for social distancing. If this happens then we advise to go to a different area of the event in the meantime and check back later.

Wear Your Mask/Face-Covering – You are required to always wear your mask inside when at the event unless you are medically exempt. 

Social Distancing – You will need to maintain social distancing. This means not getting too close to people outside your social group/bubble. 

Follow Any One Way Signs/Directions – Certain areas will have a one way system to aid in social distancing. Please follow these directions when they are in use. 

Socially Distanced Evening Activities – Due to social distancing, the typical after 8PM parties on the dance floor will not be possible. Parties will involve people sitting at tables/socially distanced stage seating with primarily background music and karaoke will instead be used.

Handling of Gaming Equipment – Please consider bringing your own controllers. If you need to use ours, then make sure to hand sanitizer before touching and also after. This also applies to Board Gaming equipment as well. We will be regularly cleaning this equipment as well.

  1. If you have any issues either at the event or before the event please contact us either via email (, or our social media pages. We are here to help you.